We require a Visa, Mastercard or Amex to reserve all online and over-the-phone bookings. Your card will not be charged at this time. We will only charge the card if you cancel your appointment within the 24 or 48 hour cancellation period stated for that service. If you do not arrive for your appointment, the full charges will apply.

To honour the time set aside for each client and to ensure availability for those on the waiting list, I kindly ask for the following notice when canceling or rescheduling appointments:

• 24 hours notice for Reiki and Holistic Massage appointments
• 48 hours notice for Neurolinguistic Programming (NLP) and Hypnotherapy appointments

If you need to cancel or reschedule, please contact me by text as soon as possible.

Late cancellations and missed appointments make it difficult to offer those appointment times to other clients who may be waiting for care and support. Your consideration is sincerely appreciated.

Cancellation Fees

• Appointments canceled or rescheduled with less than the required notice may be subject to a 50% service fee.
• Missed appointments or “no-shows” may be charged the full appointment fee.

Thank you for understanding that these policies help me create a balanced, supportive, and respectful space for all clients, and the time reserved specifically for you. I truly value and appreciate your support of Tiger Lily Therapies.